Rename shipping methods

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Rule overview

This rule allows you to rename, add a prefix or suffix to, or translate shipping methods at checkout based on specific conditions. You can customize the displayed names using criteria such as cart value, customer tags, shipping address, product details, and more. This helps enhance clarity for customers, support localization, and improve the overall checkout experience.

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Sample configuration

The following steps show how to create and configure a Rename Shipping Methods rule using the app.

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Create a new rule

From your Shopify admin, open the app. In the sidebar, go to the Rules section and click “Create Rule”. Then, You’ll be redirected to the Select checkout rule type screen. Choose category “Shipping” → select checkout rule type “Rename Shipping Methods” → click “Select Rule”. Next, you’ll land on the Create new rename shipping methods rule screen, where you can configure your rule.

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Rule configuration

To configure the rule, first optionally we can add a name such as “Rename shipping methods” to describe what it does. Then, select the rule status: Testing, Active, or Deactivated. Here we are going to choose Testing status, so we can quickly test the rule without affecting the checkout for actual customers. Next, on the same screen, select the appropriate Target to define where the rule should apply. We can choose “Ship” to rename shipping methods shown after a shipping address is entered. Then, we can select:

• All shipments except subscriptions – applies the rule only to regular shipments and skips any orders containing subscription products. This is useful, as Shopify can automatically choose the cheapest shipping method for subscription products and hide all other shipping methods. Hiding this cheapest shipping method can cause “no shipping available” error. This is why we recommend using this option if you have subscription products to avoid this error.
• All shipments – applies the rule to every order, including those with subscription items.

The choice of “Pick Up” is not available for this rule type at the moment, due to Shopify limitations. Next, on the same screen, select the relevant condition set, condition, and action.

As an example, we are using Condition set 1, setting the rule to run Always, and configuring it to rename shipping methods that contain “International Shipping” to “Local Shipping”.

Rename these shipping methods with method-name match operators: contains, does not contain, is, is not. For each matched method, choose one output mode:

• Rename to: fully replace the method name.
• Add prefix: add custom text before the original method name.
• Add suffix: add custom text after the original method name.

Optionally, you can add translations for rename, prefix, and suffix by clicking the add translation icon. Then select a language from the dropdown and enter the translated message for the selected language. The text entered in the first row will be used as the default text and displayed whenever a translation is not available. You can also add multiple translations by clicking the Add Translation button and repeating the same process for each language. Finally, click the Save button at the top to create and save your rule.

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Test the rule

Since, the rule is set to testing status, we have to use [email protected] as the email, instead of the actual email, to run the rule at checkout. After setting the email, the checkout rule runs and renames the specified shipping methods. We can verify that the “International Shipping” method is now displayed as “Local Shipping”, as shown below.

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Activate the rule

Once testing is done, we can activate the rule, so it can start making changes to the checkout for actual customers. Only activated rules can make changes to the checkout for all customers. Click on Rules in the sidebar to view all rules. Select the rule you want to activate, then click the Activate button to activate it.

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Limitations

• Remove USPS from the shipping name in the rule (e.g., use Ground Advantage instead of USPS Ground Advantage).
• Shipping names in checkout that start with USPS, UPS®, or Canada Post can’t be removed or renamed due to Shopify limitations.